Terms of service

Effective Date: July 23, 2025
Company: WLO Corp.
Website: wlostore.com
Contact: support@wlostore.com
Address: 109 E 11th Ave, Lexington, NC 27292, United States

1. Acceptance of Terms

By accessing, browsing, or using the WLO Store website and services (“Services”), you (“User”, “Customer”, “you”) agree to be legally bound by these Terms of Service, our Privacy Policy, and all other policies referenced herein. If you do not agree to these terms, please do not use our Services.

2. Eligibility

You must be at least 16 years old or the legal age of majority in your jurisdiction to use our Services. By using our website, you confirm you have the legal capacity to enter into this agreement.

3. Account Registration & Security

  • You may be required to create an account to access certain features.

  • You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

  • You agree to provide accurate, complete, and up-to-date information at all times.

  • We reserve the right to suspend or terminate your account for any violation of these terms.

4. Product Information, Orders & Availability

  • We strive to provide accurate product descriptions, pricing, and images. However, errors or omissions may occur. We reserve the right to correct any errors, inaccuracies, or omissions, and to cancel any orders arising from such errors.

  • All products are subject to availability. We reserve the right to discontinue or modify products at any time without notice.

  • Order confirmation does not constitute acceptance; we reserve the right to refuse or cancel any order at our discretion.

5. Pricing, Payment & Taxes

  • All prices are listed in U.S. Dollars unless otherwise stated.

  • Payment must be received before products are shipped.

  • You are responsible for any and all applicable taxes, customs duties, and import/export fees based on your shipping location.

  • If you refuse to pay customs duties or fail to accept the package, and WLO Corp. incurs a loss or return shipping cost, you may be held legally liable for these costs, and we reserve the right to seek legal remedies and compensation.

6. Shipping Policy

  • We ship worldwide, subject to applicable laws and restrictions.

  • Shipping times are estimates and not guarantees. Delays caused by couriers, customs, or unforeseen circumstances are outside our control.

  • Risk of loss and title for products pass to you upon delivery to the carrier.

  • All international shipments may be subject to customs clearance procedures and may incur import duties, taxes, and fees, which are the sole responsibility of the recipient.

  • If a package is refused or not accepted by the recipient, and a loss is incurred, WLO Corp. reserves the right to seek legal remedy.

7. Returns, Refunds & Exchanges

  • Please refer to our Refund Policy for full details.

  • Unless otherwise stated, you must request a return within 30 days of delivery.

  • All returned products must be unused, in original packaging, and include all components.

  • Shipping costs are non-refundable unless the return is due to our error.

  • We reserve the right to refuse returns or refunds in cases of customer error, misuse, or when return requests do not meet our stated requirements.

  • Free returns are not guaranteed for customer error or change-of-mind cases.

  • In case of disputes, WLO Corp.’s decision will be final, subject to applicable law.

8. User-Generated Content

  • By submitting reviews, images, videos, or other content to our site, you grant WLO Corp. a perpetual, worldwide, royalty-free license to use, display, reproduce, and distribute such content for marketing and promotional purposes.

  • You confirm that you have the rights to the content submitted, and that it does not infringe any third-party rights.

  • WLO Corp. may edit, remove, or refuse content at its discretion.

  • See Privacy Policy for additional details.

9. Intellectual Property

  • All content on this website, including images, text, logos, graphics, trademarks, and product designs, is the property of WLO Corp. or its licensors and is protected by U.S. and international intellectual property laws.

  • No content may be reproduced, distributed, or used for commercial purposes without express written consent from WLO Corp.

  • The WLO name, logo, and product designs are registered trademarks and may not be used without permission.

10. Third-Party Links & Services

  • Our site may contain links to third-party websites or services for your convenience. We are not responsible for the content, policies, or practices of such third-party sites.

  • Use of third-party links is at your own risk.

11. Disclaimer of Warranties

  • Our products and services are provided “as is” and “as available.” We make no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

  • We do not warrant that our services will be uninterrupted, secure, or error-free.

12. Limitation of Liability

  • To the maximum extent permitted by law, WLO Corp. is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising from your use of our services or products.

  • Our total liability in any circumstance will not exceed the total amount paid by you for the products or services in question.

13. Indemnification

You agree to defend, indemnify, and hold harmless WLO Corp. and its affiliates from and against any claims, damages, liabilities, losses, costs, or expenses arising from your use of our website, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

14. Dispute Resolution & Governing Law

  • These Terms are governed by the laws of the State of North Carolina, United States, and applicable U.S. federal law, without regard to conflict of law principles.

  • Any dispute arising out of or relating to these Terms or your use of the Services shall be resolved exclusively in the state or federal courts located in North Carolina, USA.

  • Before initiating any legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation.

15. Changes to Terms

We reserve the right to update, modify, or replace these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes constitutes acceptance of the revised Terms.

16. Termination

We reserve the right to suspend or terminate your access to our Services at any time, without notice, for any violation of these Terms or for any other reason, at our sole discretion.

17. Contact Information

For any questions regarding these Terms or your legal rights, please contact:
WLO Corp.
support@wlostore.com
109 E 11th Ave, Lexington, NC 27292, United States

18. Miscellaneous

  • If any part of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

  • These Terms constitute the entire agreement between you and WLO Corp. regarding your use of our Services.

  • No waiver of any term shall be deemed a further or continuing waiver.