Assembly was pretty easy my husband put it together..it’s the perfect size for my dog and he also enjoys being inside.
This product is great, easy to put together. Our dog loves it and it is also great for storage of his necessities.
The only issue we have had so far is the easy escapablity from each side where the velcroed fabric is on the sides. So if you have a curious dog or pup, they may find their way out of there to greet you at the door when you come home like ours did haha.
Other than that it was worth the buy and we love it and he loves it too!
Never received my order! I am going on over 2 weeks with no order
Hello dear Elizabeth,
We can see that your order has been delivered on 11/28/2023 at 5:24 PM.
If you didn't receive your order, please open a claim to FedEx and let us know about the process. We will help you about the problem.
Best Wishes
WLO Corp
Batu
It’s such an amazing piece for the home - nice little hideaway and comfortable for your pet
We haven’t received our crate.
Hello dear Harpreet,
We can see that your order has been delivered on 12/8/2023 at 8:32 AM.
If you didn't receive your order, please open a claim to FedEx and let us know about the process. We will help you about the problem.
Best Wishes
WLO Corp
Extremely hard to put together and the instructions are impossible to read/ follow. I do not recommend this pen. Perhaps a different model!
This bed/crate is the best crate I could have gotten for my dog. I have a 12lb Pomeranian and this gives her plenty of space to hang out when she wants to get away. Easy to assemble and fast shipping!
Gray & Black - Gabled Modern Dog Crate
The dog house is so chic and nice looking. Was a little challenging to assemble but figured it out.
The bed would of like more orthopedic. The house is adorable!
Love this dog house! Shipped quickly and so safely packaged. It wasn’t too hard to assemble with a friend and it is just beautiful! Great quality, fast shipping, beautiful product.
My dogs bed are great! They love them and the cushion feels like a cloud.
Great quality, easy instructions, super cute! You’ll need 2 sets of hands to put together but so worth it
Exquisite Design, easy to assemble and many more. Good luck for the upcoming design and service.
My dog house was above and beyond what I expected. I purchased a Size 4 dog house since my pet weighs 88lbs. and I wanted him to have enough space to be comfortable. Since Maximus is an older dog and used to being on top of my couches I thought it would be difficult to have him rest and relax in his new dog house. But to my surprise he loved it and couldn’t wait to go in the first day we put it together. The staff at WLO was so accommodating, especially the owner who picked up the phone when I called to get a replacement for one of the parts that was damaged. Not only was I sent the damaged replacement but I also received extras. I also received a complimentary mattress insert for free when I requested to buy one. The service was exceptional especially having the owner of the company to address my needs. With this type of service I’m sure WLO will be in business for a long time. Thank you to the owner and staff for your exceptional service. The money for the dog house was well worth it.
It's been almost a month and I haven't received it yet. You even asked me how it was
Hello dear Nan,
We are truly sorry for the delay. We shipped your crate on Oct 27, 2023 and the process after we ship the item is entirely up to the FedEx operation. Normally, the products are delivered within 3 days, but there are some exceptional cases, of course, and one of them seems to have happened to you. We apologize for the experience you had. We can see that your order has been delivered on Nov 18, 2023, We hope you like it so far.
We wish you a nice day.
Best Regards,
WLO Corp
Batu
Assembly is not that easy. Instructions do not fully match and holes are not made properly .
Natural & Ivory - Gabled Modern Dog Crate
This is my second crate from them and I love it!!
This crate is so gorgeous. It's well-made, was easy to assemble, and looks so luxurious!! it's really cozy and perfect for our home.
I still haven't received my order.
Hello dear Krista,
We can see that your order has been delivered on 11/8/23 at 1:58 PM.
If you didn't receive your order, please open a claim to FedEx and let us know about the process. We will help you about the problem.
Best Wishes
WLO Corp
Batu
Love it , Love it , Love it !!!! And my dogs are in love as well !!!
Worth every penny! Not only at I obsessed but so is my dog ❤️ can’t wait to decorate for the holidays!
I’ve been wanting a WLOWOOD bed and I got the gabled solid dog house. I honestly was disappointed since the bed does not have a wooden support on the bottom and it’s not really sturdy. The instructions were missing but I found them online luckily, you need a power drill for the screws since the holes are barely poked. Also for the dog sign there was two pieces that made the sign so loose since the screws weren’t long enough. I didn’t use them and the sign is much sturdier. Overall it was okay