Extremely hard to put together and the instructions are impossible to read/ follow. I do not recommend this pen. Perhaps a different model!
This bed/crate is the best crate I could have gotten for my dog. I have a 12lb Pomeranian and this gives her plenty of space to hang out when she wants to get away. Easy to assemble and fast shipping!
The dog house is so chic and nice looking. Was a little challenging to assemble but figured it out.
The bed would of like more orthopedic. The house is adorable!
Love this dog house! Shipped quickly and so safely packaged. It wasn’t too hard to assemble with a friend and it is just beautiful! Great quality, fast shipping, beautiful product.
I have been wanting to talk to someone to make the return because the paint came off the wood as I took the pieces apprt to put it together, is way too big for my bedroom as I was told would be the smallest one and is cloth and I do not like that. I have left a message for them to call me but the number on the invoice sounds like a cell number. You pay way too much money for something that is not worth it at all. If I don't get to return this I will make sure never to but anything from your stores or any of my dog mom friends.
My dogs bed are great! They love them and the cushion feels like a cloud.
Great quality, easy instructions, super cute! You’ll need 2 sets of hands to put together but so worth it
Exquisite Design, easy to assemble and many more. Good luck for the upcoming design and service.
My dog house was above and beyond what I expected. I purchased a Size 4 dog house since my pet weighs 88lbs. and I wanted him to have enough space to be comfortable. Since Maximus is an older dog and used to being on top of my couches I thought it would be difficult to have him rest and relax in his new dog house. But to my surprise he loved it and couldn’t wait to go in the first day we put it together. The staff at WLO was so accommodating, especially the owner who picked up the phone when I called to get a replacement for one of the parts that was damaged. Not only was I sent the damaged replacement but I also received extras. I also received a complimentary mattress insert for free when I requested to buy one. The service was exceptional especially having the owner of the company to address my needs. With this type of service I’m sure WLO will be in business for a long time. Thank you to the owner and staff for your exceptional service. The money for the dog house was well worth it.
It's been almost a month and I haven't received it yet. You even asked me how it was
Assembly is not that easy. Instructions do not fully match and holes are not made properly .
This crate is so gorgeous. It's well-made, was easy to assemble, and looks so luxurious!! it's really cozy and perfect for our home.
Received kit. Instructions show slats in the bottom of the house. There aren’t any. Tried chat. No answer. 8 days ago received an email saying they would be in touch. Still have not heard back. For the price paid, pretty disappointed in the lack of customer service.
I’ve been wanting a WLOWOOD bed and I got the gabled solid dog house. I honestly was disappointed since the bed does not have a wooden support on the bottom and it’s not really sturdy. The instructions were missing but I found them online luckily, you need a power drill for the screws since the holes are barely poked. Also for the dog sign there was two pieces that made the sign so loose since the screws weren’t long enough. I didn’t use them and the sign is much sturdier. Overall it was okay
Beautiful craftsmanship my Frenchie loves his new home. Sized up for extra space and comfort. Fits in beautifully with my home esthetics. Super fast shipping received in 3 days. Thank you WLO.
Very tedious to assemble. There are a 100 tiny little screws. For the price it would have been nice to have it somewhat already assembled.
It is just as seen! It’s gorgeous, I got it size 1 for my Frenchie and I love how beautiful it looks like it’s part of my decor and not off/like a cage in comparison to the kennel I had for her. Every dog should have one!! Can’t wait to decorate it for her birthday & the holidays!! It was super easy to built too.
You won’t be disappointed with the craftsmanship of your new furry pet home. It was very easy to assemble and we love it. It was shipped very quickly, and the customer service is quick to respond with any questions or concerns you may have. I call it my dogs first condo. It’s worth it!