We bought two pieces from this company. First was perfect, but we had issues with this one. I contacted the seller and they’ve been very responsive and helpful and are shipping out new parts with no fuss on their end. I will update once we receive the parts, but so far I am very satisfied with the customer service and with the other piece we purchased.
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Etsy customer
The instructions really are a leap of faith. First of all, the QR code did not work, I'm assuming because the printout was rather poor quality. The URL was unclear, and required o's, not zeros. With all of that said, you really need to pay attention to the numbers on the components. Once you get the hang of the instruction, it went together beautifully without incident. It is well constructed, and sturdy enough for my Maine Coon cats. I love what I bought. Understand, you will struggle to get the hang of the instructions.
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Etsy customer
My 16lb fuzzbutt loves this tower. I really liked using the 3D manual on my tablet during assembly, and everything looks great and feels solid. I've recommended it to friends.
R
Richard Towle
I love it. But too small
I didn't realize how small of a circumference it was. I have 10 cats, only 1 is below 12lbs. All the others are 14- 20 lbs. So it's not getting used. I even removed the pillows to see if they would use it. They don't. I'm going to try another one, but I'll read the description better, and check out user photos; i need the largest one.
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Etsy customer
It matched the picture perfectly, and was way beyond my expectations this is both of my cats new favorite area to sleep ❤️
제품 또는 부품에 손상이 있을 경우, 무상으로 교체 부품 또는 당사 재량에 따라 새 제품을 보내드립니다.
배송 중 손상으로 인한 반품은 받지 않습니다. 대신 필요한 부품을 무상으로 교체해 드립니다.
배송 후 주문품이 도난당한 경우(예: 현관 앞에서 도난), 안타깝게도 당사는 책임이나 보상을 제공하지 않습니다. 배송 추적을 확인하시고 안전한 배송을 부탁드립니다.
특별한 요청이 있거나 맞춤형 제품이 필요한 경우에는 어떻게 해야 하나요?
맞춤 제작에 관심을 가져주셔서 감사합니다. 다만, 맞춤 사이즈, 치수 또는 완전 맞춤형 디자인 변경 요청은 받지 않고 있습니다.
저희 생산 공정은 매우 체계적이기 때문에, 패널 크기, 조인트 또는 구조 요소의 변경은 광범위한 재검사, 엔지니어링 및 인증이 필요합니다. 각 제품은 최적의 안전성, 기능성 및 내구성을 위해 설계되고 균형을 맞추고 있습니다. 사소한 변경도 이 균형을 깨뜨릴 수 있어 인증된 제조 공정 내에서는 불가능합니다.
이러한 이유로 완전 맞춤형 디자인이나 치수에 대한 요청은 받지 않습니다. 저희는 반려동물의 안전과 WLO에서 기대하시는 품질을 보장하기 위해 철저히 테스트되고 인증된 문서화된 제품만을 제공하는 데 전념하고 있습니다.
저희가 제공하는 옵션에 대해 궁금한 점이 있거나 적합한 제품 선택에 도움이 필요하시면 언제든지 저희 팀이 기꺼이 도와드리겠습니다!
귀하의 제품은 보증 대상입니까?
저희는 초기 조립 및 설치 중 발생하는 제조 결함, 부품 누락 또는 문제에 대해 전적으로 지원합니다.
제품이 완전히 조립되어 귀하의 집에 설치된 후에는 보증이 종료됩니다.
반려동물 사용, 씹기, 긁힘, 부적절한 청소, 오용 또는 사고로 인한 손상이나 마모는 보증 대상이 아닙니다.
설치 후 교체 부품이 필요하시면 저희에게 연락해 주세요—합리적인 비용으로 최선을 다해 도와드리겠습니다.
어디로 배송하시나요?
현재 저희는 디자인 및 실용신안 특허로 보호되는 56개국에 배송하고 있습니다. 결제 시 국가 옵션에 귀하의 국가가 표시되지 않는 경우, 안타깝게도 현재 해당 지역으로는 배송이 불가능합니다. 귀하의 국가로 배송 가능 여부는 결제 페이지에서 확인해 주시기 바랍니다.
선택 항목을 선택하면 전체 페이지가 새로 고쳐집니다.
새 창에서 열립니다.
Kristy
Perfect
This dog crate is beautiful and well made. The directions are a bit hard to read because they’re small and I have bad eyes so I had to have my kid help me read them. Otherwise I have no complaints.
WLO Gabled Eco Friendly Luxury Dog Crate
Etsy customer
This turned out so much better than I thought it would be. The pictures of the name plate with the logo does not do it justice. I was disappointed to hear they changed the name plate from wood.
I received mine and it was black with white lettering, just like my original plate. It looks so good on the dog house!
Name Tags for Dogs and Cats Products
Etsy customer
10/10 perfect, easy to assemble, beautiful, unique, I can’t say enough good about this product! We love it!
WLO® White Gabled Modern Dog Crate
Anonymous
Beautiful crate
The crate is beautiful, well made and easy to put together. It goes well with our furniture and house style. We just got our puppy, she is 8 weeks, but she doesn’t like to be inside the crate or any place where she feels constrained. We’ll continue trying because the crate it’s just so pretty.
WLO Gabled Eco Friendly Luxury Dog Crate
Etsy customer
Absolutely beautiful crate/bed for any fur baby. The perfect mixture of minimalistic and luxurious. Setup was pretty straightforward but i do with the instruction were just a bit more detailed/clear. There were some parts where i had to guess which nails to use since there were lines all over the place. Other than the small instruction issue, everything was perfect. Arrived in a reasonable timeframe and all parts were packaged great! I also even received some very nice freebies!! Would definitely recommend this product to anyone wanting a stylish crate.
This dog crate is beautiful and well made. The directions are a bit hard to read because they’re small and I have bad eyes so I had to have my kid help me read them. Otherwise I have no complaints.
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WLO® White Gabled Modern Dog Crate Etsy customer
It’s absolutely beautiful! Everything arrived before the due date. The only thing i didn’t like was the instructions. I had a hard time following them for some reason and it took me longer to put together.
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WLO® White Gabled Modern Dog Crate Etsy customer
This was a great purchase. However for the assembly it would be helpful to have holes where the screws need to go in rather than trying to screw the screws in through the wood panels.
