My dog house was above and beyond what I expected. I purchased a Size 4 dog house since my pet weighs 88lbs. and I wanted him to have enough space to be comfortable. Since Maximus is an older dog and used to being on top of my couches I thought it would be difficult to have him rest and relax in his new dog house. But to my surprise he loved it and couldn’t wait to go in the first day we put it together. The staff at WLO was so accommodating, especially the owner who picked up the phone when I called to get a replacement for one of the parts that was damaged. Not only was I sent the damaged replacement but I also received extras. I also received a complimentary mattress insert for free when I requested to buy one. The service was exceptional especially having the owner of the company to address my needs. With this type of service I’m sure WLO will be in business for a long time. Thank you to the owner and staff for your exceptional service. The money for the dog house was well worth it.