My two Shih Tzu love their WLO crate, especially the big cushion. One of them got sick in it, so while the cushion cover was easy enough to throw in the wash, it was time for a new cushion anyway. So I just ordered a new one and it was here in a few days.
We have been very happy with the crate and how easily we can get parts as needed.
This wall hanging cat bed looks like a modern wall piece but functions as a bed for our cats. Wonderfully designed and easy to assemble. We love it so much we bought another one. Highly recommend. P.S. our cats love it too.
House nr 4 i love them and my frenchies also!
Hello
Finally I unpacked my car tree. And unfortunately I found a lot of damages on the panels. Paint quality is not really good for this kind of the price.
Dog loves her home. But it’s damaged and merchant has 0 customer service.
The crate arrived with damaged back panel. Reached out to customer service, sent pictures and part name for replacement but never heard back. Tried calling no one ever picks up.
Our puppy loves the house. Looks comfy. He is able to rest.
I ordered custom name bone for my dog's WLO house but received one with different name. I contacted WLO right away and was told replacement will be sent. It's been a week and still not received any updates on the replacement order.
Best decision, easy to assemble and attractive in any house…I have had many friends ask me about the dog house…
We were so excited. What a bummer when we recieved a damaged crate. Wer are unable
To even put it together. After writing several emails we still have not recieved anything from wlo. I was able to find another company in Colorado who makes beautiful crates and has amazing customer service. I would not recommend for anyone to purchase from wlo.
I’ve tried to avoid this review but I’ve gotten no help. I ordered a replacement name plate and received a completely wrong name. I’ve emailed, messaged, called, left messages and have gotten no reply to have this corrected. I wanted to love you guys but there is no customer support. My receipt shows I ordered the correct name I wanted, this was an error in your warehouse and I can’t reach anyone to fix the issue.
Looks great.
Build quality does not justify the price.
I do love the style on this create and the design however my puppy was able to break the panel within the first week of having it and it seems that part isn’t available for replacement on the site
Cushions are not as pictured. Misleading AI representation.
Excellent quality everything I was looking for. Dog loves it. We love it. Your products are awesome.
I purchased this last year and my cats seem to have a lot of fun on it as they can watch the entire living room from the top.
I have 2 WLO houses for my dogs and everyone notices them and comments how cute they are. They are high quality and sturdy. I could not be happier!!!
I loved it . My dog likes it so much ^^ I could get the bone shape name tag instead of cat shape. Thanks ~
This is the BEST Crate ever. It’s one of a kind. Latte’ loves her new Crib. Highly recommend purchasing this crate. Made extremely while. My husband had no problems assembling the crate. Thank you 😊
Es muy difícil de montar, las instrucciones en 3D no sirven de nada. Deberían poner un tutorial y sería mucho más fácil el montaje. Lo compré en stock, algunas maderas no traían número y otras vienen un poco torcidas,(supongo que por eso es más barato) las telas también son complicadas de poner,aún hay alguna que no sé cómo hacerlo y después de mucho montar y desmontar conseguí hacerlo. Pensé que vendría con algún kit de reparación, para futuros arañazos pero no lo trae. A los gatos les ha gustado, enseguida se subieron a él. He tenido que pagar 60 euros en aduanas. Espero que me dure mucho tiempo
Perfect for our 3lb. Pom. We love it & he loves it!
