I ordered a size 1 and size 2 in natural wood. They were different colors. Customer service said they changed the type of wood and offered to send a new size 1 to match the size 2. They sent the same color as the first and stopped responding. There should also be a size 1.5. For the price of the product I would expect they stand behind the product more.
I love this crate. I ordered the smallest size and its perfect for my shihpoo puppy with plenty of room for her to grow. It was easy to assemble and very sturdy.
It was easy to assemble and I just love the look of it. Can’t wait to decorate it for Christmas.
Wunderschöne Artikel, unschlagbare Qualität, super Service! Ich bin rundum zufrieden, herzlichen Dank!
Easy to assemble, I love the white with black. Everything about it is just stunning! Totally recommend...
Beautifully made and the aesthetic matches my bedroom so well! Not to mention that my dog loves it! She took a day to get used to it but man when she’s tired at night she goes right in and snuggles up. Even relaxes in there with the door open sometimes! We absolutely love it!
great service and the cutest dog cage ever! thank you very much!
Love this little bedroom for my boy, took less than an hour to assemble by myself
Absolutely adorable kennel, well made and only took me 20-30 minutes to assemble. Instructions are straight forward and easy to follow.
I’m so pleased with this company. The door/clear panels were damaged by my dogs teething. I ordered the wrong replacement parts, but a staff member emailed me before even shipping my order. She sent a link so I could easily order the correct parts. Will definitely purchase from WLO again. Great products and great customer service in a world where both seem to be lacking!!! Ty!! Happy customer!!!
Its a nice sleeping space for my puppy and to keep inside the house.
We purchased Size #2. It’s a nice size for our Frenchie to grow into. I do think the manufacturer of this product could do better with the instructions and assembling. Overall, once you have it together it’s a really nice dog house.
I have been using this brand for almost 2 years. The quality is great and my dogs love it 🐾
To start: this is NOT a crate. If you're looking for something to contain your dog, this is not it. This IS a structure that is more of a "space" for your dog. Toby is 15lbs, so size 1 was a perfect fit.
The Pueblo has a top, mock doors as the back, and the sides are X wood frame with velcro curtains. So, this is how your dog can easily get out. There is also no bottom; the cushion becomes the base. I love this because it's easy to lift/move, light in weight, and I can clean easily.
Putting this together was about 2.5 hours of time; there are a LOT of small screws and the labels on the bags do not match the labels in the instructions...but we just figured based on quantities of screws in each bag it fit the directions.
We love how this fits in our space, and more importantly that Toby will go in there on his own to rest. Definitely worth the purchase!
Very cute idea, but I do not like the fact that there isn’t a bottom to this bed and the puppy can actually get out through the sides because it’s just cloth draped over the wood. Almost wish I never got this one.