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Welcome to WLO® Store Official

2024 Collection Released Now!

20% Valentine's Day Sale on all Wooden Products!

We always with you!

WLO has a solution-oriented customer service structure

Please let us know all your requests

We are ready to solve it!

Good to know

What happens if the cargo arrived with damage?

WLO Store will replace damaged parts for free of charge immediately! You should only provide damaged part’s code or photos.

What happens if the dog house product box contains missing or defective parts?

WLO Store will resend them for free of charge immediately! You should only provide damaged part’s code or photos.

What should I do if my order gets lost during the shipment?

Just let us know! We will try to resolve the problem by contacting the shipping company immediately. If it’s not resolved within 10 business days, we will offer you two options: full refund or resend the product with an emergency code.

Do you need more help?

If you cannot find the solution you are looking for, you can visit our FAQ page for more detailed information.

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